Avaya Partner ACS Phone System

Telephone Systems

selects an unlit button to get an outside line. Incoming calls are routed to an extension. If that extension is busy, the call is rerouted to another line, or to a receptionist.

 

Hybrid Systems can handle a maximum of 100 stations. With hybrid systems, users do not need to select a line manually, as the system will automatically find an open line. This eliminates the need for more complex lighted handsets used in key systems. Additionally, hybrid systems are usually more electronically sophisticated, offering more features.

 

Private Branch Exchange (PBX) Systems offer no limit on the number of stations that can be accommodated, but the price increases with the number of stations. PBXs are more sophisticated than key systems or hybrids, but also more costly. The capacity of a PBX is described not by lines, but by ports, the total number of wires the system can connect. PBXs can support advanced special features.

Centrex offers the same kind of options as a PBX, but the phone company provides the switching functions. Centrex is a leased service that relieves you of the expense and administrative concerns of buying and operating a complex system at your site.

To help you understand phone system terminology, click on our helpful links:

 

 

· Telephone System Terminology – What does it mean?

· Telephone System Features – What should you look for?

Selecting a new phone system for your business can be quite overwhelming! It's one of the most important decisions that you can make regarding the workflow of your office and it has to be done right to avoid costly mistakes. Let Zaneke help you find the right system to serve you today and tomorrow.. We do not try to fit your business into a system but rather help you determine what system will best fit the needs of your business.

 

Not ready for a new system? Have our experienced

technicians repair your telecommunications equipment. Whether the problem lies with your business phone system itself, with the wiring and cabling or is a programming error, Meridian Networks can fix the problem fast and minimize downtime.

 

The basic types of phone systems used in offices are key systems, hybrids, private branch exchanges (PBX) and Centrex.

Key Systems are the simplest type and can handle up to 60 stations, with a maximum of 40 usually recommended. In this type of system, the wires from outside lines and extensions are connected in a small box called a Key Service Unit. The phone on each employee’s desk has lighted buttons, representing each line. An outgoing caller

Avaya IP Office 406

A solution for medium size offices up to 190 extensions

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